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Server Rules
Arkonia Service Agreement
This agreement describes the terms on which Arkonia offers you access to an account for being able to play the online role playing game "Arkonia Online". By creating an account or downloading the client software you accept the terms and conditions below and state that you are of full legal age in your country or have the permission of your parents to play this game. You agree that the use of the software is at your sole risk. We provide the software, the game, and all other services "as is". We disclaim all warranties or conditions of any kind, expressed, implied or statutory, including without limitation the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose. We do not ensure continuous, error-free, secure or virus-free operation of the software, the game, or your account. We are not liable for any lost profits or special, incidental or consequential damages arising out of or in connection with the game, including, but not limited to, loss of data, items, accounts, or characters from errors, system downtime, or adjustments of the gameplay. While you are playing "Arkonia", you must abide by some rules ("Arkonia Rules") that are stated on this homepage. If you break any of these rules, your account may be removed and all other services terminated immediately.
Arkonia Privacy Agreement
Arkonia respects the privacy rights of all users and is aware of the importance of protecting stored personal data. Substantial organisational and technical measures have been taken to ensure the security of all personal data that is collected. This privacy policy explains in detail which information is collected and for which purposes it can be processed and used. 1. Arkonia collects, processes and uses personal data for the conclusion and execution of a user's service agreement with Arkonia. Personal data comprises stock data such as name, address and date of birth of a user as well as usage data such as account number, password and IP-address. 2. Arkonia collects the usage data that is automatically transmitted by web browsers or any other client software whenever Arkonia's websites (arkonia.online) or one of Arkonia's other online services is used. Such usage data includes, but is not limited to, IP address, browser version, access time, and information on the type and the aim of requests. It is saved in protocol files, with some of the information being stored in anonymous form. Among other purposes, this data is used by Arkonia for the compilation of anonymous statistical surveys on the use of their online services and for the error analysis and the optimisation of their service. 3. Arkonia uses, among other things, cookies to collect, process and use usage data in order to allow, for instance, the management of accounts and of personal settings, the participation in the discussion forum, and the use of further personalised services. 4. Arkonia collects, processes and uses stock and usage data, to the extent that is necessary in individual cases, if it is required to reveal and to stop fraudulent behaviour or any other form of using Arkonia's services which violates legal regulations or the service agreement. In particular, Arkonia reserves the right to log, process and use information such as the time and the content of conversations and expressions of opinion that take place in their online services if there are complaints, reports or other credible indications of behaviour that violates legal regulations or the service agreement, for example the serious insulting of other users. This regulation extends to all parts of Arkonia's online service, including, but not limited to, guild channels, private channels and private messages. 5. Arkonia collects, processes and uses personal data in connection with complaints and requests to their user support in order to comply with requests in as efficient and satisfactory a manner as possible. Data that is collected for such purposes includes, but is not limited to, the email address, the date of the contact and its content. Also, Arkonia processes and uses this data to compile anonymous statistical surveys for the optimisation of their customer support. 6. Arkonia collects, processes and uses personal data for the purpose of conducting marketing actions such as the sending of emails that contain general information or promotional content, provided that the user agrees to receiving such emails separately by selecting the option "Newsletter" on the account page. Every user can unsubscribe from receiving this kind of information at any time. The only way to do this is by unselecting the option "Newsletter" that is given at the account page. Also, Arkonia processes and uses personal data to compile anonymous statistical surveys for the purpose of improving their range of services. 7. Arkonia displays character names to all visitors on all of Arkonia's websites as well as to all users in their online services in connection with certain game activities of a user in order to allow other users to selectively contact this user. This occurs, for example, when the user uses characters online, when they act as parts of character associations, or possibly when they are registered in high score lists. Furthermore, Arkonia generally makes usage data of characters, for example the time of its most recent use or information on its death, available to all visitors on all of Arkonia's websites as well as to all users in Arkonia's online services. Arkonia makes information, such as the record of rule violations or the list of defeated characters, available to certain other users, who have a supervisory role among the community of users. 8. In so far as the transfer of data to third parties is not explicitly allowed by law, especially by the German BDSG, Arkonia * passes on personal data, to the extent that is necessary, to law enforcement and supervisory authorities for the purpose of preventing dangers to the national or public security as well as for the prosecution of criminal offences. * passes on the name, address and, to the extent that is necessary in individual cases, further personal data of users to its partner companies, for example for the purpose of handling payment transactions or to provide other services in the framework of the users' service agreement with Arkonia. These companies may possibly be based in countries outside of the European Union, but they are bound to protect personal data to the same extent as Arkonia. Arkonia will not, aside from the aforementioned cases, pass on personal data to third parties, and solely employees of Arkonia have access to personal data in order to fulfil the tasks specified above. 9. Arkonia may change this privacy policy at any time. Arkonia will notify all users about the changes by placing a prominent notice on the website of Arkonia. If a user does not revoke his or her declaration of consent to the changed privacy policy, the changed privacy policy automatically takes effect 30 days after it is initially announced. All users are required to review this policy at regular intervals to keep themselves informed about any changes. 10. Users can revoke their declaration of consent to the processing of their personal data as specified above anytime with future effect by sending an email to arkoniaonline@gmail.com. In case of revocation, their accounts at Arkonia will be blocked, and Arkonia's personalised services will no longer be available via these accounts.
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